Frequently Asked Questions

LRX One is LRX Tech Group's product suite, comprising LRX One Hive (an intelligent enterprise operating system for workflow automation, AI, analytics, and document management) and LRX One Billing (ZAR-native subscription billing infrastructure), accessible through a single sign-in at app.lrxone.com.

LRX One is Coming Soon. Register for an account and we'll be in touch as soon as it's ready to onboard your business.

No — one LRX One account gets you into both LRX One Hive and LRX One Billing through a single sign-in. Each product is billed separately, but you only register and log in once.

LRX One Hive and LRX One Billing are each billed separately, at whichever pricing tier you choose for that product — see LRX One Hive or LRX One Billing pricing for current plans and rates.

Not currently — all of our plans are paid subscriptions. Each product's pricing page breaks down exactly what's included at every tier before you sign up.

Yes. Cancel whenever you like, for any reason, from your account's billing settings or by emailing billing@lrxtechgroup.com — no minimum term and no early-cancellation fee. Full details are in our Cancellation Policy.

Fees already paid are generally non-refundable, in line with standard subscription billing practice — the one exception is if you're charged for a period starting after your cancellation already took effect, which we refund in full. See our Refund Policy for the complete picture.

Our infrastructure is hosted in AWS South Africa and EU regions. Where any of our third-party processors handle data outside those regions as part of their own service delivery, we rely on contractual safeguards consistent with POPIA's cross-border transfer requirements. Full detail is in our Privacy Policy.

Yes — LRX One is built and operated in accordance with South Africa's Protection of Personal Information Act 4 of 2013 (POPIA). See our Privacy Policy for what we collect, why, and the rights you have over your information.

You do. You retain ownership of the business data, documents, and content you submit through LRX One Hive or LRX One Billing — we're only licensed to host, process, and display it as needed to provide the service, as set out in our Terms of Service.